Refund policy

At VeloHouse Co, we want you to be completely satisfied with your purchase.

🔄 Return Policy

You have the right to return your order within 30 days of receipt.

Requirements:

Item must be unused and in its original condition.

Includes original packaging and accessories.

Proof of purchase required.

📦 Return Process

To initiate a return, please contact us first.

We will guide you through the next steps.

💰 Refund

After your return has been inspected, the refund will be issued within 14 business days to the original payment method.

⚠️ Note: Shipping costs may not be refundable.
Custom-made products are excluded from returns.